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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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haluk fergan

November 18, 2024

5  out of  5
rating by haluk fergan
"When the first time we visited their office Harald took care of the inquiries we had for the three houses me and my family members own. He was very friendly and cooperative, so that he spent quite some time also to recover an excess premium paid in the past. During his absence Joshua took over the job and worked with great energy and cooperation to develop the quotations. He also guided us interactively, helping to address the missing details in our houses. We are very pleased with the work he has done and highly recommend his services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Taylor Cross

November 14, 2024

5  out of  5
rating by Taylor Cross
"Josh was so helpful when I called frustrated with my previous homeowners insurance. He helped me get set up with better coverage at a lower rate for homeowners and car insurance. It was so nice to have an actual person to call or email when I had questions. I highly recommend you give him a call if you’re considering different companies!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Olivia Moore

October 29, 2024

5  out of  5
rating by Olivia Moore
"What a blessing Chris proved to be. I have been with State Farm for a number of years and recently issues have popped up that left me complexed. . . .But Chris help clear up some concerns and saved the day. Thank you for your assistance. :)"
We responded:
"Thanks for letting Chris help with your State Farm insurance needs!"
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Tim McMahon

October 23, 2024

5  out of  5
rating by Tim McMahon
"Great experience with Harold at State Farm, easy transition to Maryland... and delicious arepas too :)"
We responded:
"Thanks for letting Harold be your Good Neighbor & help with your moving insurance needs!"
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Michael Gutowski

October 14, 2024

5  out of  5
rating by Michael Gutowski
"Molly is ABSOLUTELY the best. A true TREASURE. Take it from a former business owner of 50 years. Jason, PLEASE take good care of her because people such as her are RARE; ask me how I know."
We responded:
"Thank you so much for the kind words! We're so happy Molly could help with your insurance needs, like a Good Neighbor!"
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Brij Gambhir

October 12, 2024

5  out of  5
rating by Brij Gambhir
"The entire staff at this agency was very customer friendly and cheerful. for my insurance needs, I interacted mostly with Mr. Joshua Pinckney of this agency. He was very knowledgeable and professional in providing the quotes for my auto (2cars), home and personal liability or Umbrella policies. He made sure that I was offered all the applicable discounts. We went through two revisions of the quotes as he gathered from me the needed information so that he could provide the best value. He was kind and cheerful throughout the process even though I had not accepted his quotes last year. This agency believes in earning your business and make you believe they are on your side."
We responded:
"Josh rocks! Thanks for letting him help with your personal insurance needs, like a Good Neighbor!"
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Maryland Sin

October 9, 2024

5  out of  5
rating by Maryland Sin
"State farm is truly like a distance family. Carly is so helpful and I truly appreciate everything that she does, I personally request to speak with her when I call. She helps save money, stops me from so much worry, explain things and break it down even if I don't understand the first time. She has so much patience and is comforting to talk to. P.S check your voicemails (It could be savings in there)"
We responded:
"Thanks for letting Carly be your Good Neighbor & help with all your insurance needs!"
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Eric Shelton

October 4, 2024

5  out of  5
rating by Eric Shelton
"Karyn was very helpful. I appreciate that."
We responded:
"Thanks for letting your Good Neighbor, Karyn, help you with insurance!"
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Angel Bell

October 3, 2024

5  out of  5
rating by Angel Bell
"Molly means is always quick to respond and just a great agent overall."
We responded:
"Thanks for letting Molly be your Good Neighbor & help with your insurance needs!"
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Steven Lofton

August 8, 2024

5  out of  5
rating by Steven Lofton
"Let me first say this review was requested by me so I could let others where to get good insurance at a reasonable price in my opinion. My agent Cris Arman was amazing and very Knowledgeable about my insurance needs even needs I didn't know I needed for my home and auto. Before calling State Farm I was with another insurance Starts with a G.... At the end of the day I was with State Farm and I now feel like I'm home and there is no better insurance agency. The coverage and rates I have now have saved me hundreds dollars from what I had been paying for years.Cris was very professional and patient with me and not to mention just a good down to earth person to talk with.He made it very easy to understand the State Farm way of doing things. In closing, let me say thank you State Farm for employing people such as Chris in your company as he and others there are able to assist people like me as you provide them with the tools needed to offer great rates . I'm happy and proud now to say I am part of the State Farm family!! Thank you and keep up the good work. 👏🏽"
We responded:
"Thanks for letting us be your Good Neighbor! We're glad Chris was able to help you find a Personal Price Plan for your home & auto insurance. Welcome to the family!"
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Arianne Clark

July 30, 2024

5  out of  5
rating by Arianne Clark
"Harold Adams you are amazing! Thank you for all your help. You made this part of home ownership that much easier."
We responded:
"Thanks so much for letting Harold help you with your insurance needs!"
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Kaylor Butler

July 2, 2024

1  out of  5
rating by Kaylor Butler
"I been with State Farm for 5 years my house flooded 5 times with my renters insurance State Farm says can I wash anything after all the money I paid yall and won’t replace my things I will be having my lawyer look over everything because that’s not right to not want to pay when that’s why I got renters insurance don’t go with State Farm road side left me on the highway 🛣️ not good company and yes I have paid My coverage until yall did not want To pay for renters so go ahead with that lie I dont want to talk to yall at all look at all the money I spent yall not a good neighbor period yall road side left me when my batteries died yall suck"
We responded:
"Hi Kaylor, we at your local office are sorry to hear that you've been having a hard time with the claims department. Generally speaking, coverage is only for customers who have paid for coverage, which may be the root of this issue. If you'd like to reach out to our office to make payment & discuss this issue, please feel free to give us a call!"
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Tarunika R

March 29, 2024

5  out of  5
rating by Tarunika R
"Molly Means and Josh Pinckney were both great! Thank you for all the information and help!"
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Z A

March 29, 2024

5  out of  5
rating by Z A
"Quick quote, Reasonable price and professional!"
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Tracy Sterrett

March 20, 2024

5  out of  5
rating by Tracy Sterrett
"Chris was very polite, patient and knowledgeable of the services I needed."
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Renee Lewis

March 6, 2024

5  out of  5
rating by Renee Lewis
"Molly is so helpful, we spoke last week and she said she would look into the billing for me and sure enough she did. I really appreciate her help as well as reassuring me."
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T. G.

February 26, 2024

5  out of  5
rating by T. G.
"Harold with State Farm was amazing! He was extremely nice, informational, and went the extra mile to make sure I was able to get my auto insurance today! Shout out to you Harold from State Farm!"
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Nicole Shriver

November 15, 2023

4  out of  5
rating by Nicole Shriver
"Good agent even though I should have been paid more for my total loss vehicle..."
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Arianna Travaglini

July 17, 2023

5  out of  5
rating by Arianna Travaglini
"Daniel at the Aliceanna location legit deserves a raise. I was notified that I was facing litigation regarding a past accident, and then was ignored, shuffled, given false information, put on 30+ minute holds before being disconnected, and LOADS more for the following 12 days as I tried to get a single human to help me at State Farm. I finally walked into the Aliceanna location and Daniel immediately took up my case for me. He devoted days to continuously calling reps on my behalf — even staying 1+ hours past his shifts — until he found someone that would FINALLY kickstart the defense representation I was covered for. I made up my mind to leave State Farm after this experience — however, if I could exclusively deal with Daniel from now on, I may be convinced to change my mind. Can’t recommend enough!"
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Greg Krause

June 23, 2023

5  out of  5
rating by Greg Krause
"I worked with Angie on my car insurance and she was incredibly helpful as we were setting up the insurance and tried to ensure I got the best rate possible."
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Felic Williams

June 15, 2023

5  out of  5
rating by Felic Williams
"I would like to say that Joshua Pinckney is a great asset to your company. He talked to me about some different insurance options. He was very knowledgeable and very clear on what he was telling me. After I explained my situation to him he totally understood. I'd like to add that I never felt pressured to make a decision today. I have been with quite a few insurance companies but you guys are buy far the BEST!!!"
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Lyndsay Shackelford

June 7, 2023

5  out of  5
rating by Lyndsay Shackelford
"Always a great experience with the employees of Agent Jason Griswold's office. I've been a long-time State Farm customer for auto, home, business, umbrella, personal property and other policies. Molly has been terrific to work with in recent weeks as I set up my auto insurance policy on a second vehicle and has worked with me closely over text message, email and phone to accommodate my busy schedule. 10/10 customer service. Another shout out to Angie who is always a speedy email reply away :) I'm continuously impressed by this team and can not recommend them enough! The level of communication and personalized customer service received by State Farm has made me a forever loyal State Farm customer."
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Maria Elena Hernandez

May 10, 2023

5  out of  5
rating by Maria Elena Hernandez
"I am truly thankful for the service that Jason Griswold has been able to provide us with. The service I have been met with has always been attentive and I can’t say that I have any complaints. I am particularly satisfied with their ability to give me the best possible rate and to provide explanations whenever I have had questions. I am glad to have picked his office and look forward to remaining a faithful customer"
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Danielle Joy

May 9, 2023

5  out of  5
rating by Danielle Joy
"My experience is always amazing. He is knowledgeable, personable and helpful."
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Brandi Nerds

April 10, 2023

5  out of  5
rating by Brandi Nerds
"Harold was great getting us a qoute and signing us up for a better and more affordable policy than our previous insurer. He was patient and walked us through each step."