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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ajay Narayanan

July 4, 2026

5  out of  5
rating by Ajay Narayanan
"I've been with Jason Griswold and State Farm for over 15 years and have found them professional and responsive at all times, whether it was providing a competitive price for coverage, paying claims or their communication. This time, it was a policy that had continued after my car claim had been fully settled as a total loss by the other driver's insurance company (their fault). I spoke to Molly Means at Jason Griswold about this, and I was once again met with professionalism, promptness and excellent communication. After providing the necessary information a few weeks back, I was delighted to learn yesterday, that the mistaken coverage had being retroactively cancelled and that I would be receiving a refund in the mail. Really appreciate their service - State Farm and Jason Griswold have a customer for life!"
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Kali Pearce

July 1, 2026

1  out of  5
rating by Kali Pearce
"They increased my rate, I've been paying religiously for coverage in my home which I had been leasing out and recently listed. I emailed to inquire about the increased rate and they said that while they were still increasing the rate and charging me, the house is no longer covered since it's on the market. So now I'm having a panic attack in the evening, no one called me and I don't know what to do or how to fix this. I've been a state farm customer for over 20 years!! Their email asked for a review so here it is."
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Shreea Mistry

June 29, 2026

5  out of  5
rating by Shreea Mistry
"Such a great team for all insurance needs! Angela and Nancy were so helpful with choosing a policy and getting all necessary documentation. Thank you both so much!"
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stacy Siegel

June 24, 2026

5  out of  5
rating by stacy Siegel
"Carly and Robin could not have been nicer or more efficient and helping me add a new car to my policy. The customer service at this agency has always been terrific. I can highly recommend the Jason Griswold team."
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Ryan Hatkevich

June 24, 2026

5  out of  5
rating by Ryan Hatkevich
"Carly Kapp did a wonderful job assisting me with all my insurance needs/questions"
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Marina M

May 13, 2026

5  out of  5
rating by Marina M
"The agents at this State Farm branch have been very kind and helpful for all the years I've used them; I particularly appreciate Nancy's assistance and patience with adjusting my renter's insurance policy. I would recommend them to others."
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Jared Scott

May 11, 2026

5  out of  5
rating by Jared Scott
"I had the pleasure of working with Molly and she was amazing! She was extremely helpful throughout the entire process as I was obtaining renters insurance. She was clear, thoughtful, responsive, and made everything easy to understand. She stayed on top of every detail, communicated updates proactively, and was genuinely kind the whole way through. Really appreciated her professionalism and support. She was even able to get me a cheaper rate! Highly recommend working with her!"
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Ashley Johnson

April 23, 2026

5  out of  5
rating by Ashley Johnson
""I had an excellent experience with Carly, very professional, very helpful and very knowledgeable. about the insurance that I received." Great service"
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Jose Vilchis

April 17, 2026

1  out of  5
rating by Jose Vilchis
"I have been trying to get someone to call me back and give me information on a letter I received since January of this year.
I was told to email a picture of the letter and someone would call me back because they were busy. Sure no problem.
I did not hear back from anyone and my renewal is coming up at the end of March so I call the company not this office on the first week of February.
I’m told they can’t give me accurate information because everything is different based on location and that my local office would be better at assisting me with my questions. But they did leave a note on “their system” whatever that means.
I’m working and I get a call on March 26 at 11am I could not pick up but I returned the call 30 minutes later I mentioned to the person that answer I’m returning a call I mentioned the name left on the voicemail and I’m told she is unavailable because she is helping another customer but as soon as she is available she will receive my message and call me back I was also told before ending the call it should be an hour tops. Reasonable sure, however as I’m writing this is April 17 and I’m still waiting for this call.
Needless to say the renewal took place my questions haven’t been answered and I’m left wondering so many things.
Maybe they will answer this review but who knows."
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C Colbear

March 27, 2026

5  out of  5
rating by C Colbear
"I had a wonderful experience with Carly, very professional, helpful and knowledgeable about the insurance that I had received for my automobile motorcycle and renters insurance"
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Marquisha Jones

March 24, 2026

5  out of  5
rating by Marquisha Jones
"Molly means was very helpful & supportive in my situation with my auto insurance..got things corrected and explained my coverage to me"
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Erick Oribio

February 4, 2026

5  out of  5
rating by Erick Oribio
"Realmente estoy impresionado con la atencion y excelente servicio que me brindo Harold Sanchez con todas mis preguntas y sus amables y educativas respuestas Los precios se ajustaron a mi bolsillo. Lo recomiendo al 100% . Gracias Mil!"
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John

January 29, 2026

5  out of  5
rating by John
"The staff here is great! Special shout out to Harold for his knowledge and assistance!"
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Tyra Johnson

January 22, 2026

5  out of  5
rating by Tyra Johnson
"Carly is amazing. She's very helpful and detail oriented. I always know she will do her best to make sure I have the best coverage and discounts. Excellent customer service."
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Ian Isaacs

December 15, 2025

5  out of  5
rating by Ian Isaacs
"Carly was very helpful. She thoroughly researched my request and had all the forms ready when I met her to sign these."
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Julio César Prado

December 1, 2025

5  out of  5
rating by Julio César Prado
"Harold Dams made the car-insurance process surprisingly easy for my wife and me. He walked us through our options clearly, answered every question with patience, and genuinely looked out for what made sense for us—not just the cheapest option, but the right coverage. Highly recommend working with him."
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Javaughn Eggleston

November 21, 2025

5  out of  5
rating by Javaughn Eggleston
"Molly was a great help over the years. Sometimes I just go ahead and ask for when I call."
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Mana Habtu

November 7, 2025

5  out of  5
rating by Mana Habtu
"Excellent customer service 🙏"
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Linda Gilligan

November 6, 2025

5  out of  5
rating by Linda Gilligan
"I have been working with Molly Means regarding my daughters insurance policy. Molly has been great. I know I have been making changes and Molly has always helped--thanks to Molly."
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Ebony Wolfe

November 5, 2025

5  out of  5
rating by Ebony Wolfe
"Nancy really did a great job helping me with my insurance concerns pertaining to my new car. She was very pleasant and patient with me. Nancy’s customer service is top tier !"
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Devin Cloude

September 26, 2025

5  out of  5
rating by Devin Cloude
"Carly Scheg was great"
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Kevan Garrett

September 17, 2025

5  out of  5
rating by Kevan Garrett
"Heads up as far as i know Molly Means as a Sr. person with Jason Griswold Stars all over"
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Bob Mikelskas

September 15, 2025

5  out of  5
rating by Bob Mikelskas
"Angie was fantastic!!! Highly recommended!"
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Meg Lee

August 28, 2025

5  out of  5
rating by Meg Lee
"Carly was great to work with, she was knowledgeable and thoughtful. She made acquiring insurance easy and timely after we moved to Baltimore."
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Jeremiah Herrmann

August 27, 2025

5  out of  5
rating by Jeremiah Herrmann
"Carly was extremely knowledgeable and helpful. She made the process of starting my policies extremely convenient. Awesome service!"