State Farm® Insurance Agent Jason Griswold
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mel K
August 7, 2026
"Thank you for informing me that the MVA would fine us if the plates were not returned prior to canceling the insurance on the car we gave away. I would have never known and would have ended up with the fine!"
"Thank you so much for your kind review, Mel! If you need insurance assistance, we are just an email or call away! - Jason Griswold, your State Farm Agent "
Ulysses White
August 5, 2026
"Hands down the best , always great customer service, I wouldn’t have coverage with no other office. Nancy and the team always treat us just as family and we truly appreciate them. Still today 2026 miss Nancy and the team are the best."
"Thank you so much, Ulysses! Nancy is fantastic, you ARE part of the family! Thank you for this wonderful review, please reach out if you need us!
- Jason Griswold"
spottydog1966
August 5, 2026
"Nancy was great today! She was fast and efficient with my situation!
Made my day!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shaun Dixon
August 5, 2026
"Nancy was awesome to work with!!! Very polite and professional"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jamaal Wright
August 3, 2026
"experience was smooth as always . Nancy was very helpful in explaining coverages and had me taken care of in no time"
"Thanks so much for the amazing review, Jamaal! We really appreciate your support here in Baltimore. Just reach out anytime if you need us - we’re here for you. "
Sister Bernita Owens Hayward
August 3, 2026
"I appreciate the professionalism of Nancy Solis. Nancy is definitely an asset to this office and I appreciate the assistance she provided me today."
"Sister, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Baltimore. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jason Griswold and Team "
Lakisha Thomas
July 31, 2026
"I’ve been a State Farm customer for over 7 years, and the service has always been excellent. I recently called to add an endorsement to my policy, and my agent (Molly Means) was professional, courteous , and made the process quick and easy I truly appreciate the outstanding customer service and highly recommend this office."
"Thanks so much for the amazing review, Lakisha! We really appreciate your support here in Baltimore. Just reach out anytime if you need us - we’re here for you. "
Ajay Narayanan
July 4, 2026
"I've been with Jason Griswold and State Farm for over 15 years and have found them professional and responsive at all times, whether it was providing a competitive price for coverage, paying claims or their communication. This time, it was a policy that had continued after my car claim had been fully settled as a total loss by the other driver's insurance company (their fault). I spoke to Molly Means at Jason Griswold about this, and I was once again met with professionalism, promptness and excellent communication. After providing the necessary information a few weeks back, I was delighted to learn yesterday, that the mistaken coverage had being retroactively cancelled and that I would be receiving a refund in the mail. Really appreciate their service - State Farm and Jason Griswold have a customer for life!"
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it!"
Shreea Mistry
June 29, 2026
"Such a great team for all insurance needs! Angela and Nancy were so helpful with choosing a policy and getting all necessary documentation. Thank you both so much!"
"Shreea, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jason Griswold’s Team is just a call or email away!"
stacy Siegel
June 24, 2026
"Carly and Robin could not have been nicer or more efficient and helping me add a new car to my policy. The customer service at this agency has always been terrific. I can highly recommend the Jason Griswold team."
"stacy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Ryan Hatkevich
June 24, 2026
"Carly Kapp did a wonderful job assisting me with all my insurance needs/questions"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Marina M
May 13, 2026
"The agents at this State Farm branch have been very kind and helpful for all the years I've used them; I particularly appreciate Nancy's assistance and patience with adjusting my renter's insurance policy. I would recommend them to others."
"Thank you so much for the 5-star rating, Marina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Jared Scott
May 11, 2026
"I had the pleasure of working with Molly and she was amazing! She was extremely helpful throughout the entire process as I was obtaining renters insurance. She was clear, thoughtful, responsive, and made everything easy to understand. She stayed on top of every detail, communicated updates proactively, and was genuinely kind the whole way through. Really appreciated her professionalism and support. She was even able to get me a cheaper rate! Highly recommend working with her!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Ashley Johnson
April 23, 2026
""I had an excellent experience with Carly, very professional, very helpful and very knowledgeable. about the insurance that I received." Great service"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baltimore to know that you had such a wonderful experience with us here on State Farm Agent Jason Griswold’s Team."
Jose Vilchis
April 17, 2026
"I have been trying to get someone to call me back and give me information on a letter I received since January of this year.
I was told to email a picture of the letter and someone would call me back because they were busy. Sure no problem.
I did not hear back from anyone and my renewal is coming up at the end of March so I call the company not this office on the first week of February.
I’m told they can’t give me accurate information because everything is different based on location and that my local office would be better at assisting me with my questions. But they did leave a note on “their system” whatever that means.
I’m working and I get a call on March 26 at 11am I could not pick up but I returned the call 30 minutes later I mentioned to the person that answer I’m returning a call I mentioned the name left on the voicemail and I’m told she is unavailable because she is helping another customer but as soon as she is available she will receive my message and call me back I was also told before ending the call it should be an hour tops. Reasonable sure, however as I’m writing this is April 17 and I’m still waiting for this call.
Needless to say the renewal took place my questions haven’t been answered and I’m left wondering so many things.
Maybe they will answer this review but who knows."
C Colbear
March 27, 2026
"I had a wonderful experience with Carly, very professional, helpful and knowledgeable about the insurance that I had received for my automobile motorcycle and renters insurance"
"Thank you for taking the time to leave such a great review, C. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Marquisha Jones
March 24, 2026
"Molly means was very helpful & supportive in my situation with my auto insurance..got things corrected and explained my coverage to me"
"Marquisha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jason Griswold’s Team—we are always here to help!"
Erick Oribio
February 4, 2026
"Realmente estoy impresionado con la atencion y excelente servicio que me brindo Harold Sanchez con todas mis preguntas y sus amables y educativas respuestas Los precios se ajustaron a mi bolsillo. Lo recomiendo al 100% . Gracias Mil!"
"Thanks so much for the fantastic rating, Erick! We are so glad you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. If there is anything we can do for you in the future, just give us a shout! "
John
January 29, 2026
"The staff here is great! Special shout out to Harold for his knowledge and assistance!"
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Baltimore office. "
Tyra Johnson
January 22, 2026
"Carly is amazing. She's very helpful and detail oriented. I always know she will do her best to make sure I have the best coverage and discounts. Excellent customer service."
"We appreciate your review, Tyra. We are so happy that you had such a wonderful experience with State Farm Agent Jason Griswold’s Team here in Baltimore ! "
Ian Isaacs
December 15, 2025
"Carly was very helpful. She thoroughly researched my request and had all the forms ready when I met her to sign these."
"Thank you so much for your review, Ian! We appreciate you. I'm glad to hear Carly was so helpful! "
Julio César Prado
December 1, 2025
"Harold Dams made the car-insurance process surprisingly easy for my wife and me. He walked us through our options clearly, answered every question with patience, and genuinely looked out for what made sense for us—not just the cheapest option, but the right coverage. Highly recommend working with him."
"Thank you for sharing your experience, Julio! I'm glad to hear Harold was so helpful in getting you the coverage you need for your car insurance for you and your wife. We are more than happy to help! - Jason"
Javaughn Eggleston
November 21, 2025
"Molly was a great help over the years. Sometimes I just go ahead and ask for when I call."
"Thank you for giving Molly a shout out, Javaughn! I'm glad she's been so helpful over the years. Reach out if you need us! - Jason"
Mana Habtu
November 7, 2025
"Excellent customer service 🙏"
"Thank you for your review, Mana! - Jason"
Linda Gilligan
November 6, 2025
"I have been working with Molly Means regarding my daughters insurance policy. Molly has been great. I know I have been making changes and Molly has always helped--thanks to Molly."
"Thank you for your review, Linda! I'm glad to hear Molly was helpful with your daughter's insurance policy, we're always here to help! - Jason"